This page summarizes essential Civil Protection information in English. For full details (in Italian), visit the homepage. If you need urgent help, call 112.

Welcome

The Civil Protection Volunteers Group of Genzano di Roma is a public service of the Municipality. We help citizens before, during and after emergencies — earthquakes, floods, wildfires, severe weather. Our work is volunteer and free.

This page gives you essential information in English. The full website is in Italian (use your browser’s translation feature for the rest).

📞 Emergency number

For any emergency in Italy, call:

📞 Call 112

112 is the European Single Emergency Number. It is:

  • Free, even without credit on your SIM
  • Available across the European Union
  • Connected to fire brigade, ambulance, police and Carabinieri
  • Working without app or internet

When the operator answers, say:

  1. What happened (accident / fire / medical / crime)
  2. Where you are (street, number, town)
  3. If anyone is hurt

Stay calm, speak slowly, do not hang up until the operator does.

🌍 Earthquake

Italy is a seismic country. Genzano is in seismic zone 2B (medium hazard). If you feel shaking:

  • Take cover under a sturdy table or against an interior wall
  • Cover your head with your hands
  • Stay where you are until the shaking stops
  • Do not run outside immediately
  • Do not use elevators
  • Stay away from windows and bookcases

After the shaking, exit calmly through stairs and reach the closest "Area di Attesa" (waiting area). See the map of waiting areas.

🌧️ Heavy rain & flooding

The Castelli Romani area is exposed to intense rainfall (especially May-October). If a strong storm or flood is expected:

  • Stay indoors at upper floors
  • Avoid basements and underground parking
  • Do not drive through flooded underpasses
  • Do not approach rivers or torrents
  • Move valuables and electrical equipment to higher floors

Check the official weather alert at Lazio Region.

🔥 Fire

If you see smoke or flames:

  • Call 112 immediately
  • Leave the building through stairs (never use elevators)
  • Close doors behind you (slows the fire spread)
  • Stay low if there is smoke (cleaner air near the floor)
  • Do not go back for belongings

For wildfires (June-September is high risk in Lazio), report immediately by calling 112.

⛈️ Thunderstorms

Sudden intense storms with lightning are common in summer. During a storm:

  • Stay indoors
  • Close windows and unplug appliances
  • Do not shelter under trees
  • Do not swim in pools or lakes
  • Avoid rivers and underpasses

📦 Emergency kit at home

Keep a small backpack ready with:

  • Bottled water (3 liters per person)
  • Long-life food (biscuits, energy bars)
  • Flashlight with spare batteries
  • Thermal blanket and whistle
  • Phone charger
  • Important medications
  • Copy of ID documents
  • Cash (small amount)

📱 IT-alert

Italy has a national alert system called IT-alert. In case of major emergency it sends a loud message directly to all phones in the affected area, even without app, internet, or signal from your provider. The message is in Italian and English. More info: it-alert.it.

🗺️ Where to go in emergency

Genzano has 10 designated waiting areas (Aree di Attesa) where citizens should gather after a major event. They are open public spaces, marked with signs. Find the closest to your home or hotel before an emergency happens.

👉 See the map of waiting areas

📚 Detailed pages in English

Beyond this overview, the following pages are translated in detail:

📞 Contacts

Civil Protection Volunteers Group of Genzano di Roma

Useful institutional links:

This page is a basic summary. For complete information about Genzano-specific risks, please use a translation service (e.g. Google Translate) on the Italian pages of this website. Civil Protection officers can support you in person at our office.